Bkdok's Privacy Policy — Full Transparency

1What Data We Collect

Bkdok collects various types of data from you in order to deliver the best possible service. This data is gathered for account registration, transaction processing, and security purposes. We only collect what is strictly necessary — nothing more.

Information provided directly by you: When you register, we collect your name, date of birth, email address, and phone number. You may also be required to submit proof of identity (national ID or passport) for regulatory compliance.

• Device information: we receive information about your browser, IP address, device type, and operating system.
• Usage patterns: We collect information about when and how you use the platform.
• Communication records: Your email and chat conversations with us are stored and retained.

२How We Use Your Data

Bkdok uses your data exclusively for its intended purposes. We believe transparency and restraint are essential in how data is handled. Your information is never used for anything beyond what you have been informed about.

Primary purposes of use:

• Account management: to create, verify, and maintain your account.
• Transaction processing: To complete deposits and withdrawals and to track bet outcomes.
• Security and fraud prevention: to detect and prevent unauthorized or illegal activity.
• Customer support: to resolve your questions and issues.
• Regulatory compliance: to meet applicable laws and regulations.

३How We Protect Your Data

Data protection is bkdok's top priority. We follow industry best practices and employ multi-layered security measures to safeguard your information. Our servers are hosted in professional data centers with both physical and digital security in place.

Security measures:

• End-to-end encryption: all communications and data transmissions are encrypted.
• Firewall & intrusion detection: We use robust firewalls to block unauthorized access.
• Regular backups: your data is backed up on a regular basis to prevent data loss.
• Access control: only authorized personnel are permitted to access your data.
• Penetration testing: we conduct regular security tests to identify and address any vulnerabilities.

४Cookies and Tracking Technologies

Bkdok uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored in your browser that help remember your preferences and usage history.

Types of cookies:

• Essential cookies: These are required for the platform to function, such as maintaining your login session.
• Functional cookies: to remember your preferences, such as language settings.
• Analytics cookies: Used to understand how users interact with and navigate the platform.

५Your Privacy Rights

You have specific rights regarding the data we hold about you. These rights give you control over your information. We fully respect your rights and act on your requests promptly.

Your rights:

• Right to access: you have the right to know what information we hold about you.
• Right to rectification: You have the right to have any inaccurate information corrected.
• Right to erasure: In certain circumstances, you may request that your data be deleted.
• Right to portability: you have the right to transfer your data from one service to another.
• Right to object: you may object to certain types of data processing.

६Data Retention Period

We retain your data only for as long as necessary. Once your account is closed, we keep the information required for regulatory and legal compliance for a defined period, after which everything is securely deleted.

Retention periods:

• Active account data: Retained until the account is closed.
• Transaction records: Retained for a minimum of 7 years for financial compliance purposes.
• Security logs: retained for 12 months to support investigation of suspicious activity.
• Communication records: Retained for up to three years.

७Communications & Updates

Bkdok may contact you from time to time with updates about your account and new features. These communications are designed to add value, not to be a nuisance.

Emails and notifications:

• Account updates: password changes, login attempts, and other important events.
• Transaction confirmations: Confirmations for deposits, withdrawals, and bets.
• Promotional communications: new offers and bonuses (which you can opt out of at any time).

८Changes to This Policy

Bkdok may update this Privacy Policy from time to time to reflect changes in law or our practices. When we do, we update the revision date on this page. For significant changes, we will notify you directly by email.

Continued use of this Privacy Policy means you accept the changes. If you do not agree to the updated terms, you may close your account.